Regulation & Complaints

JMP Partnership is regulated by the claims management regulator in respect of regulated claims management activities.  Our registration can be viewed at www.justice.gov.uk/claims-regulation  

 

JMP Partnership is a trading name of JMP Partnership (IW) Ltd a company registered in England and Wales. Company Number 6759973. For the avoidance of doubt, your contract is with JMP Partnership (IW) Ltd. Registered with the Information Commissioners Office in respect of the handling of personal data and our ICO registration number is Z1921965. JMP Partnership (IW) Ltd is a member of the Isle of Wight Trading Standards ‘Buy with Confidence Scheme’.  We use a number of methods to recover money on your behalf including the County Courts and The Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS).  You can get more information about the free service provided by the FOS at www.financial-ombudsman.org.uk. We have advised you that you may be able to do this yourself or shop around for alternative claims service providers.

 

Got a Complaint about the service we have provided? I really hope not but if you do, JMP Partnership is a small family business so our complaints process is very simple.  If you are not happy with the service we have provided, you should contact Jon Platt at JMP Partnership, 97-99 High St Sandown, Isle of Wight, PO36 8AJ or call 01983 403390 or email me at mail@jmppartnership.com.  I will acknowledge your complaint within 5 days and provide a full final response within 14 days. If you are not happy with that response you can come back to me.

 

JON 5

 
Ultimately if you remain unhappy with my decision, you can complain to The Legal Ombudsman Service within 6 months of the date of my final response at:
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

or Phone on:  0300 555 0333 (Lines are open 9am – 5pm Mon to Fri), email to enquiries@legalombudsman.org.uk

 

 

 

In compliance with Regulation 7 of The Companies (Trading Disclosures) Regulations 2008 we must disclose that the registered address is:

JMP PARTNERSHIP (IW) LTD

EXCHANGE HOUSE
ST. CROSS LANE
NEWPORT
ISLE OF WIGHT
UNITED KINGDOM
PO30 5BZ

This is the address of our accountants and should not be used to correspond with JMP Partnership