Regulation & Complaints

JMP Partnership is regulated by the claims management regulator in respect of regulated claims management activities.  Our registration can be viewed at www.justice.gov.uk/claims-regulation  

JMP Partnership is a trading name of JMP Partnership (IW) Ltd a company registered in England and Wales. Company Number 6759973. For the avoidance of doubt, your contract is with JMP Partnership (IW) Ltd. Registered with the Information Commissioners Office in respect of the handling of personal data and our ICO registration number is Z1921965. JMP Partnership (IW) Ltd is a member of the Trading Standards ‘Buy with Confidence Scheme’.  We use a number of methods to recover money on your behalf including the County Courts and The Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS).  You can get more information about the free service provided by the FOS at www.financial-ombudsman.org.uk. We are required to tell you that you may be able to do this yourself or shop around for alternative claims service providers.

New regulations brought in on 10th July 2018 mean that we contract on different terms and conditions if you live in England and Wales compared to clients from the rest of the world.

This is a copy of our latest terms and conditions for clients currently living in England and Wales

Ts & Cs JMP Partnership POST 10TH JULY 2018

Below is the terms and conditions that apply to all consumers currently living outside England & Wales.

Ts & Cs JMP Partnership Outside England and Wales

If you have a complaint about the service we have provided, JMP Partnership is a small family business so our complaints process is very simple.  If you are not happy with the service we have provided, you should contact Jon Platt at JMP Partnership, 97-99 High St Sandown, Isle of Wight, PO36 8AJ or call 01983 403390 or email me at mail@jmppartnership.com.  I will acknowledge your complaint within 5 days and provide a full final response within 14 days. If you are not happy with that response you can come back to me.

or Phone on:  0300 555 0333 (Lines are open 9am – 5pm Mon to Fri), email to enquiries@legalombudsman.org.uk

In compliance with Regulation 7 of The Companies (Trading Disclosures) Regulations 2008 we must disclose that the registered address is:

JMP PARTNERSHIP (IW) LTD

EXCHANGE HOUSE
ST. CROSS LANE
NEWPORT
ISLE OF WIGHT
UNITED KINGDOM
PO30 5BZ

This is the address of our accountants and should not be used to correspond with JMP Partnership