to send us your details and we can investigate this for you.
This letter was sent to out client by Lloyds in December 2016.
We disagreed with their calculations and went back to them explaining their error.
The offer below is the ‘revised additional offer’.
An additional £7,790.41
If you have ever had a small business overdraft with Natwest, they may have added a PPI type product. If it was mis-sold, the refunds can be enormous.
As you can see this client only paid £800.27 (net) but we got him a refund of £9,269.18.
When they deduct these premiums from an account that is already overdrawn, the balances created attract overdraft interest and in this case that interest was more than 8 times the amount of the premiums.
This was an offer from Santander (who bought the GE Money store card business) for a client who had a Debenhams Store card.
The complaint had initially been rejected by Santander, but we pursued it and they agreed the PPI policy had been mis-sold.