If you have ever had a small business overdraft with Natwest, they may have added a PPI type product. If it was mis-sold, the refunds can be enormous.
As you can see this client only paid £800.27 (net) but we got him a refund of £9,269.18.
When they deduct these premiums from an account that is already overdrawn, the balances created attract overdraft interest and in this case that interest was more than 8 times the amount of the premiums.
This was an offer from Santander (who bought the GE Money store card business) for a client who had a Debenhams Store card. The complaint had initially been rejected by Santander, but we pursued it and they agreed the PPI policy had been mis-sold. This case was so important it made headlines in National newspapers.
£52,507.18 paid out to one client in respect of mis-sold PPI on a single credit card.